At Beachwear Threads, we’re committed to bringing you California-inspired swimwear with effortless shipping and worry-free returns. Whether you’re lounging by the pool or soaking up sun on the coast, we want your shopping experience to be as breezy as a beach day.
Shipping Information
Order Processing
We carefully hand-pack each order within 1-2 business days of receiving your payment. You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options
We offer two convenient shipping methods to serve our global customers (excluding some Asian and remote regions):
- Standard Shipping ($12.95) – Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
- Free Shipping – Available for orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch
Note: Delivery times are estimates and may vary depending on customs processing in your country.
Easy Returns & Exchanges
We want you to love your beachwear as much as we do. If something isn’t perfect, our hassle-free return policy has you covered.
Return Policy Overview
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, with tags attached and in original packaging
- Non-Returnable Items: For hygiene reasons, we cannot accept returns on swimwear bottoms or cut-out one pieces unless defective
How to Return or Exchange
- Initiate Your Return: Email us at [email protected] within 15 days of receiving your order. Use our template below for quick processing.
- Wait for Approval: Our California-based team will respond within 1-2 business days with return instructions.
- Package Your Items: Securely pack the unworn merchandise with all original tags and packaging.
- Ship Your Return: Send to our returns center at:
Beachwear Threads Returns
468 Raymond Dr
Ione, CA 95640
USA - Track Your Package: We recommend using a trackable shipping service as we cannot be responsible for lost return packages.
Refund Information
- Processing Time: 3-5 business days after we receive your return
- Method: Refunded to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
Depending on your financial institution, it may take additional time for the refund to appear on your statement.
Exchange Process
Want a different size or style? Follow the same return process above, but indicate in your email that you’d like an exchange. We’ll:
- Process your return once received
- Confirm availability of your requested exchange item
- Ship your new item via your preferred shipping method
Pro Tip: For size exchanges on our D+ Cup bikinis or shaping swimwear, our customer care team can provide detailed sizing advice to ensure your exchange fits perfectly.
Return Request Email Template
Copy and paste this template into your email to [email protected]:
Subject: Return/Exchange Request – Order #[Your Order Number]
Dear Beachwear Threads Team,
I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:
• Item(s) for return/exchange: [Product Name, Size, Color]
• Reason for return/exchange: [Fit, Style, etc.]
• Preferred resolution: [Refund/Exchange for (specify item if exchanging)]
I confirm that the item(s) are unworn, unwashed, with all original tags attached.
Please let me know next steps at your earliest convenience.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]
International Returns
For our global customers (excluding some Asian regions):
- Return shipping costs are the customer’s responsibility
- Customs fees are non-refundable
- Please mark the package as “Returned Goods” to avoid additional customs charges
Need Help?
Our friendly customer care team is happy to help with any shipping or return questions. Contact us at [email protected] and we’ll respond within 1-2 business days.
We stand behind our beachwear collection and want you to feel confident in every purchase. Shop our latest arrivals of bikinis, cover-ups, and resortwear knowing we’ve got you covered!
